Accessibility Tools


What is a freestanding emergency room?

Freestanding emergency rooms such as Mercy Emergency Room function as dedicated emergency centers offering a range of urgent care services including emergency medical treatments, necessary medications, laboratory examinations, CT scans, and x-rays. Notably, these services are provided within a facility independent of a hospital setting. Our personnel include board-certified physicians who possess comprehensive training and expertise in emergency medical care.

What types of medical emergencies does Mercy Emergency Room treat?

Mercy Emergency Room is equipped to handle a wide range of medical emergencies, including but not limited to chest pain, fractures, lacerations, respiratory distress, severe infections, abdominal pain, and substance abuse withdrawal. Our experienced medical team is trained to provide prompt evaluation, stabilization, and specific treatment for various urgent medical conditions.

Do I need an appointment to visit Mercy Emergency Room?

No appointment is necessary to visit Mercy Emergency Room. We operate 24/7, ensuring that patients can access urgent medical care whenever the need arises. You can walk in at any time, and our team will prioritize your needs based on the severity of your condition.

What should I bring with me when visiting Mercy Emergency Room?

If possible, when visiting the emergency room, please bring any relevant medical documentation, such as a list of medications you are currently taking, your insurance information, and a form of identification. Additionally, if you have any advanced directives or medical history information, please bring that as well to facilitate the evaluation and treatment process.

How long can I expect to wait before being seen by a physician?

At Mercy Emergency Room, we understand the importance of timely medical care and most patients are usually seen in less than 5 minutes. While wait times may vary depending on the volume of patients and the severity of their conditions, our team works diligently to minimize wait times and prioritize patients based on the urgency of their needs.

What insurance plans do you accept at Mercy Emergency Room?

We accept a wide range of insurance plans at Mercy Emergency Room. However, insurance coverage may vary depending on individual policies and providers. We recommend contacting your insurance company prior to your visit to verify coverage and understand any potential out-of-pocket expenses.

Can I visit your Mercy Emergency Room for non-emergency medical issues?

Mercy Emergency Room is specifically designed to provide urgent medical care for acute conditions and emergencies but we do provide certain services such as sports physicals, blood pressure checks and STD testing and care. For non-emergency medical issues, we recommend visiting a primary care physician or an urgent care center. However, if you are unsure about the severity of your condition, please do not hesitate to visit our facility for evaluation and guidance.

What if my condition requires an overnight stay?

Mercy Emergency Room is fully equipped to accommodate your needs in the event that your condition necessitates an overnight stay and our proficient staff is capable of providing attentive care. Additionally, should the situation require, we can promptly and seamlessly arrange for your transfer to a reputable local hospital or hospital of your choice. We are committed to efficiently managing all the processes involved in your transfer aiming to minimize any potential stress or inconvenience.